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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renae Provencher

September 5, 2024

5  out of  5
rating by Renae Provencher
"My husband and I have been a customer of State Farm for years for home, business and auto insurance and anytime I have a question, need help with anything, or have to add to my coverage, their Insurance Representatives are so friendly and helpful and the process is quick and easy. Thank you very much."
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Greg Danner

August 19, 2024

5  out of  5
rating by Greg Danner
"State Farm has always been incredibly reliable, friendly and professional throughout my time as a client. The people here are truly outstanding. Their commitment to customer service is top notch."
We responded:
"Thank you for the great review Greg! Its nice to know that our efforts have been noticed! We appreciate your business and your help with ours!"
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Jennifer Lacey

July 2, 2024

5  out of  5
rating by Jennifer Lacey
"My boyfriend and his family have been clients with State Farm for a VERY long time. When it came time to Lease a car, which I had never done before, I decided to get quotes and compare prices. I worked with Debbie. She was extremely personable, highly knowledgeable, and very patient with my inexperience with what Lease companies require for insurance. She was able to go through line items of what another company quoted me and explained what each thing was and what each one included versus didn’t include. She was able to give me the best pricing with the best coverage for my specific history, driving needs, and lease requirements, I could not be happier or feel more confident going with State Farm as a brand and community who truly cares about their customers. Thank you State Farm and thank you Debbie!!"
We responded:
"Thank you Jennifer for such a glowing review! Debbie is a valued team member. I have shared your comments with her:) "
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Greg Geisinger

March 1, 2024

5  out of  5
rating by Greg Geisinger
"Been a customer for several years and have to say that the staff is super helpful and responsive and goes above and beyond to assist you. It’s nice to know that when there is an insurance related need or claim, these guys will jump in and help!"
We responded:
"Thank you Greg!"
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Kathryn Flynn

March 10, 2023

5  out of  5
rating by Kathryn Flynn
"I’ve been with this agency for around 2o+ years, over that time I’ve made the mistake of switching to other places and it never last long, because no one cares the way they do. When ever I’ve needed to ask questions I get what feels like a friend on the phone and they work their magic and always help make a tough situation easy. I’m the end life is crazy but we can ease it by choosing to work with certain companies that work for your best interests. And this is the group that will do that."
We responded:
" Thank you for sharing your experience, Kathryn! We are lucky to have such great customers like yourself. Thank you for your continued trust in our agency to be there when you need us! "
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Brad Knight

January 13, 2023

5  out of  5
rating by Brad Knight
"Hi Pete, I want to let you know how impressed I am with Emily’s ability to handle all my insurance issues.. It so so rare to find anyone that makes an effort to have a positive attitude, complete the resolution to the issues at hand, and makes spending more money(when I add cars and properties) a fun exchange! I never worry that I will have to revisit an issue that “they forgot to get to”. Emily is a phenomenal face to your business! 😎Brad Knight .. (38+? Year customer of your agency )"
We responded:
"Thank you, Brad for your comments! Emily is a valued team member with all the right stuff! Thanks for your continued trust in my office to handle all of your insurance needs."
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David Munoz

December 15, 2022

5  out of  5
rating by David Munoz
"Great place to work with. Staff is super friendly and they work fast."
We responded:
"Thanks David!"
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Thomas Cordy

November 30, 2022

5  out of  5
rating by Thomas Cordy
"This agency rocks! So friendly and super helpful each and every time! Responsive and was always able to speak to a live person (Jennifer)! She helped identify areas where we could save some money on premium while also guiding us on pitfalls to consider! Look forward to many many more years with them!"
We responded:
"Tom, Thanks for your glowing review and kudos to Jennifer!"
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Gigi LeBLond

July 25, 2022

5  out of  5
rating by Gigi LeBLond
"2 years ago we switched from another insurance company and never looked back. Jennifer is our representative, one of the kindest people to deal with. Always pleasant, helps tremendously no matter how big or small the issue. thank you for being the best insurance company by far."
We responded:
"Gigi, Thank you for your glowing remarks about your experience with our office and Jennifer! Your opinion matters to us!"
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Mark Finkelstein

July 19, 2022

5  out of  5
rating by Mark Finkelstein
"Been with Pete for many years - always responsive and provided me great service and pricing."
We responded:
"Thanks for your comment Mark!"
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David Farnham

March 30, 2022

5  out of  5
rating by David Farnham
"Our family has been a Pete Ackerson State Farm insurance agency client for 20+ years. Peter and his staff have been great partners in helping us select the best insurance options for our house, cars, and when our kids started driving. Jennifer Freeman has been our account representative for several years and is outstanding in helping us with our insurance questions and any unanticipated issues. I highly recommend Pete and his agency for all of your insurance needs!!"
We responded:
"David thanks for your comments and cudos to Jen! She is a valued employee and terrific team member. You're recommendation is greatly appreciated:)"
Profile photo of KATHERINE BARTELS

KATHERINE BARTELS

March 23, 2022

5  out of  5
rating by KATHERINE BARTELS
"After switching from another insurance company, I found this small business to be truly exceptional with providing customer service and quality products. Our family has been very happy with Pete Ackerson and his staff (especially John) as our State Farm Agency. If you are looking for competitive pricing and comprehensive coverage across all areas of your life, call these folks! You will get treated with honesty and immediate customer care. kb"
We responded:
"Thank you for this glowing review Katherine! I will share this with our team!"
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Laurie Sweeney

February 22, 2022

5  out of  5
rating by Laurie Sweeney
"Pete Ackerson has been my insurance person for about 30 years. Pete is always professional in everything he does.I never have to wait very long to hear back if there is any kind of issue with my accounts.I am sure that I would never find anyone as caring as he is.State Farm is lucky to have him and so am I."
We responded:
"Thank you so much for your glowing review Laurie! I've been lucky to have you as a customer and friend for (almost) my entire career!"
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TLC

December 2, 2021

5  out of  5
rating by TLC
"Pete and his family have been part of my family’s insurance needs for well over 50 years now. Great agency!"
We responded:
"Thanks T!! Wishing you and your family a happy & healthy holiday season!"
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Kevin Graham

November 8, 2021

5  out of  5
rating by Kevin Graham
"I am a client of the Pete Ackerson - State Farm Insurance Agency for quite some time. I have had multiple vehicles insured and my home. The friendly experience and professionalism I have received has been exemplary! I highly recommend the Pete Ackerson-State Farm Agency for all of your insurance needs. You will be very pleased with their highly commendable service and their immediate attention to all of your concerns!"
We responded:
"Thank you for your glowing recommendation!"
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Nancy Kelleher

November 4, 2021

5  out of  5
rating by Nancy Kelleher
"Ive used Pete Ackerson State Farm Insurance for most of the last 30 years. I have always felt respected and valued and when needed, super quick response time. I will admit I left for a while because my employer offered a “discount” by using another company. but when I was in a serious accident with that company insurance I was NOT a valued member, I was a number and treated like my issues were on their timetable. It was a mess. I KNOW I would never have been treated that way with Petes Team. I don’t plan to get tricked again- less is not more… its less"
We responded:
"Thank you for your comments Nancy! We're glad to have you back with our team:)"
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CARL HAMLIN

November 2, 2021

5  out of  5
rating by CARL HAMLIN
"I’ve had nothing but great service with Pete Ackerson State Farm and all his employees. Jennifer was really helpful in setting me and my family up with life insurance policies to go with our home and auto."
We responded:
"Thanks for your comments Carl!"
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Jenelle Bellany

September 21, 2021

1  out of  5
rating by Jenelle Bellany
"Purchased a 6 month auto policy here in full approximately 5 months ago. Sadly I've never had more problems with an insurance company. I've been mailed refunds, notices of cancellation, and demands for additional payment. Most of these issues were resolved but as of today my policy was cancelled again. Apparently I owe $20 because I didn't install a beacon in my vehicle. The kicker is I asked numerous times about this missing beacon and never receiving it in the mail. Something simple like an auto policy just shouldn't be made this complicated. Learn from my mistake and choose any other company. If you scroll through the reviews you can see they only respond to 5 star reviews which is pretty telling of their customer service."
We responded:
"Janelle, Thank you for your feedback. I am sorry for your frustration. We make every effort to make things right. I will personally reach out to you tomorrow (Wednesday) to resolve this. Pete"
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Kristine Reid

May 28, 2021

5  out of  5
rating by Kristine Reid
"Jennifer was super! Answered all of of my questions and was very efficient."
We responded:
"Than you Kristine! I will share your comment with Jen!"
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Kathy Cambray

March 12, 2021

5  out of  5
rating by Kathy Cambray
"Jennifer worked with me to get exactly what I needed for auto and condo insurance. She answered any questions very quickly and was available through email and phone calls and responded right away. It was so nice doing business with her - she's wonderful."
We responded:
"Awesome! Thank you Kathy! Jen will see your comments:)"
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David Gamache

February 15, 2021

5  out of  5
rating by David Gamache
"Wow. Real agents, real service, real value."
We responded:
"Thank you David!"
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Anna M

February 1, 2021

5  out of  5
rating by Anna M
"Jennifer was immensely helpful to me in figuring out home insurance for the first time. I have had car insurance with this insurance agent for years and now have home insurance as well. Jennifer was very patient with me, very responsive and helped me from beginning to end. She also checked in with my close process to make sure I had all my documents for the insurance lined up. I cannot thank her enough."
We responded:
"Thank you Anna for sharing your your comments about our operation and Jennifer's helpfulness"
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Justin Fernandez

January 27, 2021

5  out of  5
rating by Justin Fernandez
"Jennifer was awesome! She made everything simple and got me a great plan within minutes. Highly recommend."
We responded:
"Thanks for the great review Justin! You made our day!"
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Vanessa Weber

January 26, 2021

5  out of  5
rating by Vanessa Weber
"Jen was great to deal with. She was very responsive and knowledgeable. Definitely would recommend!"
We responded:
"Thanks for your review Vanessa! Jen is awesome and always eager to help our customers! Your feedback is important to our success and is greatly appreciated:)"
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Kelli Carter

January 26, 2021

5  out of  5
rating by Kelli Carter
"My experience with these folks has been nothing short of fantastic! Flexible, professional, very responsive and genuine. I appreciate doing business here and highly recommend them! Thank you, Jen!! KPC"
We responded:
"Kelli thanks so much for your review! Your feedback is greatly appreciated!"